Due to the spread of COVID-19, WSIB has made the decision to close their offices to the public. Here is some additional information about changes to their day-to-day operations:
WSIB Appeals: Appeal Coordinators are reaching out to everyone who had a previously scheduled in-person appeal hearing with three options:
- hearing via teleconference
- hearing in writing
- postpone until in-person hearings resume
- Return to Work: Return to Work Specialists will not be visiting workplaces until further notice.
Loss of Earnings Benefits: The WSIB is continuing to pay all wage-loss benefits and have ensured all Loss of Earning (LOE) benefits are up to date. They also have staff in place to help manage any new claims.
Claim-Related Appointments: WSIB has posted the following statement regarding claim-related appointments.
“We understand that people may not be able to attend, or may be uncomfortable attending, claim-related appointments. If you are unable to attend an appointment, please cancel it directly with the applicable person or organization. You do not need to contact your adjudicator/case manager to let them know. Your decision to avoid an appointment will not affect your entitlement to benefits or services.
If you are planning to attend a scheduled appointment, we suggest you call ahead to confirm or determine if a virtual option is available.”
Click here for additional WSIB updates related to COVID-19.
WSIAT: The Workplace Safety and Insurance Appeals Tribunal are postponing in-person hearings and rescheduling to a later date. Please click here for additional information.